We build first. You pay only if it works.
Many agencies ask for a setup fee before you have seen anything. We do it the other way round: your first assistant is built free in a week and answers your real customers before you pay a thing.
How you start
Agreed in writing
What it answers, what it never says and when it hands over to your team.
Live in a week, at our cost
On your own number and accounts, built and run by us.
Your call on day 10
Keep it, month to month, at a price you knew from day 1. Or don’t: if it missed what we agreed, you pay nothing.
What you get
- One customer-service flow, built by us: the assistant that answers your customers on your website, WhatsApp or text, books or takes the order, and hands anything unusual to your team with a summary.
- A written scope before we start: what it answers, what it never says and when it hands over to your team.
- It runs on your own number and accounts, built and run by us, at our cost while it is free.
What we need from you
- A short intake: your services, hours, prices you already publish, and the questions customers ask most.
- Access to the channel it answers on (for example your WhatsApp Business account), and your booking rules if it books.
- Fifteen minutes on day 6 to go through the agreed scope with us, line by line.
Day by day
- Day 1 starts when your intake is back and the booking step is checked. If that slips, the date moves and we tell you the same day.
- On day 6 we go through the agreed scope with you, line by line, on a 15-minute video call. A line that fails is fixed and checked again.
- If it does not do what we agreed by day 10, it keeps running free for 30 days while we fix it or you decide. Then either you pay monthly, only if it now does what was agreed, or it is switched off and we hand over what is yours: the approved facts, the answers, the booking rules and a setup note any builder can follow. Nothing is invoiced for any of it.
- Payment starts only if it does what was agreed and you choose to keep it running: monthly from day 8, at an amount you know before day 1. Month to month: if you stop, it is switched off.
- The monthly covers hosting and usage; us reading the conversations and fixing wrong answers and bugs; changes to your hours, services and staff within 2 business days; help by email or WhatsApp within 1 business day, the same day if something is broken (business days are Monday to Friday, Dubai time, and planned absences are told to you in advance); and a short note each month. Meta’s WhatsApp fees, if any, are billed on your own Meta account.
For clinics: if it does not do what we agreed by day 10, it is switched off and you owe nothing.
What it is not
- Not a trial of software you set up yourself: we build it and run it.
- Not for every job we do: agency repairs and the larger office automations are quoted first.
For office work: Your Week Back
When the work to automate is in the office, not in calls and messages, and you are not sure where to start: in one week we map the 5 tasks that eat your team’s week, ranked by hours, and build the first one. It is a fixed fee, credited toward the build if you go ahead. Your week back, or your money back: the map by day 4 and the first automation working by day 7, and at least 5 hours a week your team could get back, or the whole fee comes back. You keep the map either way.
The terms, as written
Services are quoted according to the agreed work. The catalog does not automatically extend the introductory offer. The introductory offer covers one free customer-service flow, built in a week with a written scope. If it does not do what we agreed, you pay nothing and keep it: it keeps running free for 30 days while we fix it or you decide. Then either you pay monthly, only if it now does what was agreed, or it is switched off and we hand over what is yours: the approved facts, the answers, the booking rules and a setup note any builder can follow. Nothing is invoiced for any of it. Additional work is quoted only if you ask.
Questions
Is the first flow really free?
Yes. We build it, run it and check it with you at our cost. If it does not do what we agreed in writing, you pay nothing.
How long does it take?
It is live in a week, counted from the day your intake is back and the booking step is checked.
What happens if I want to keep it?
You pay monthly from day 8, at an amount you know before day 1, month to month. If you stop, it is switched off.
Do I have to sign anything long?
No. The scope is agreed in writing, and the monthly, if you keep it, is month to month.
What does it cost after that?
The monthly is agreed before we start and depends on what the flow does. We tell you on the 20-minute call.
A 20-minute call is enough to agree what your first flow does.
Book 20 minutes