Someone asks about a class at 10 pm. They get a time, not silence.
People message a gym when they finally decide to start, often after the front desk has gone home. We set up and run an assistant on your WhatsApp, text or website that answers plans and schedules from your gym’s information, takes the trial class request, follows up the way you approve, and hands the person to a consultant with a summary.
Talk about your businessTry an assistant built from your websiteHi! Do you have spinning classes in the evening? I’d like to try one.
Hi, Ana! Yes, spinning runs on weekday evenings. Would Tuesday or Thursday at 7 pm suit you?
Thursday works.
Trial request noted: spinning on Thursday at 7 pm. The front desk confirms with you here.
A consultant takes it from hereThe decision to start does not wait for desk hours.
Questions after the desk closes.
Plans, class times and the trial class: the questions arrive in the evening and at weekends, and the person cools off by morning.
A front desk pulled two ways.
The team answers messages between check-ins, members and the phone, and new enquiries wait.
Trials without a follow-up.
Someone comes in for a trial, and nobody asks how it went or offers the next step.
From a question about plans to a booked trial class.
Built to your process and your wording, on your own accounts. We run it and keep it running.
Beside the system you already use.
Mindbody, Glofox, ABC Fitness or your own spreadsheet stays as it is. Where your system allows access, the assistant reads the class schedule; where it does not, it works from the schedule you give us. We check access first and never promise a connection we have not built. The first flow is built free in ten days; if it does not do what we agreed, you pay nothing and keep it.
The gym assistant: what it does
- Answers from your informationPlans, class schedule, address, hours and how the trial works, only from what the gym gives us. It never states a price you have not given in writing.
- Takes the trial requestAsks which class and which day suits, and passes the request to your front desk to confirm.
- Follows upAfter the trial, a message in your words asks how it went and offers a consultant, only in the way you approve.
- Hands off with a summaryName, class, day and what they asked, so your consultant picks up where the conversation stopped.
Every product, built for a gym or studio.
One partner for the messages, the phone and the office work. Each piece is built to your process and your wording, runs on your gym’s accounts, and we keep it running.
WhatsApp and text assistant
Answers plans and schedules from your information, takes trial requests and hands people to a consultant.
WhatsApp assistantsWebsite chat
The same assistant on your website, with trial requests reaching your front desk.
Website chatbotsPhone assistant
Answers the front-desk line when it is busy, takes the question and the number, and texts it to your team.
Inbound voice agentsCalls back trial sign-ups
Someone who fills in your trial form is called back to pick a class, then passed to your front desk.
Inbound voice agentsThe inbox that sorts itself
Membership questions, corporate enquiries and supplier emails sorted and routed as they arrive.
Support inbox automationPaperwork read and filled in
Sign-up forms and waivers read, the details lifted into your system or a draft, and anything missing flagged.
Document processingReports that write themselves
A weekly view of enquiries, trials booked and trials still waiting on a follow-up, from your own records.
Automated reportingThe assistant that answers from your documents
Your staff ask about a policy, a class procedure or an equipment manual and get the answer with its source.
Business operating systemSystems that talk to each other
Your website form, WhatsApp and membership system connected where they allow access, so a lead is typed once.
CRM and tool integrationsOne place for everything
A simple tool for what your system does not track, such as trial follow-ups by consultant.
Internal toolsMember portal
Members see their plan, send requests and, where your system allows it, book classes without calling the desk.
Customer portals
See a fictional example, step by step
One illustrative application. A fictional studio: a prospect asks about classes, requests a trial and mentions a knee injury, which goes to a person.
Thursday, September 17
Your coaches advise. The assistant never does.
It never gives training, nutrition or health advice. Injuries, pain, complaints and anyone asking for a person go straight to your team with a summary. Members who write after hours get an acknowledgement and their message goes to the front desk; it never changes anyone’s membership.
Let’s talk about your project.
Let’s understand where work repeats and design a workflow that helps your team.
Bring an example of the task, the tools you use and what you would like to improve.
Let’s discuss your projectWe discuss the result you need and define the next step.
Rather not book a time?
Leave an email or WhatsApp number and I answer you myself. It is optional and it books nothing.