The buyer messages at night. Your salesperson gets the visit.
Used-car buyers message the lot after hours and while every salesperson is busy, and they keep shopping while they wait. We set up and run an assistant on your WhatsApp, text or website that answers from your dealership’s own information, asks which car they want and how they plan to pay, takes a visit or test drive request, and hands the buyer to a salesperson with a summary.
Talk about your businessTry an assistant built from your websiteHi! Is the 2019 Corolla from your listing still there?
Hi, Lucas! A salesperson confirms availability. Would you like to see it on Saturday morning? Do you have a car to trade in?
Saturday at 10 works. No trade-in.
Visit request noted: Saturday at 10 for the Corolla. Rafael confirms with you here before then.
The salesperson takes it from hereThe buyer is shopping three lots at once.
Messages after closing.
Listing enquiries keep arriving in the evening and on Sunday, when the lot is closed and nobody answers.
The same first questions.
“Is it still available? Do you take trade-ins? Can I finance?” Salespeople answer them all day before they know if the buyer is serious.
Leads without an owner.
Enquiries from listing sites, social media and WhatsApp land in different places and do not always reach a salesperson with a next step.
From a listing enquiry to a test drive request.
Built to your process and your wording, on your own accounts. We run it and keep it running.
Beside the tools you already use.
Your listings stay where they are: your website, Cars.com, CarGurus, Facebook Marketplace or your dealer management system. Where your inventory feed or system allows access, the assistant reads it; where it does not, it works from the list you keep. We check access first and never promise a connection we have not built. The first flow is built free in ten days; if it does not do what we agreed, you pay nothing and keep it.
The dealer assistant: what it does
- Answers from your informationHours, address, payment options, trade-in policy and the cars you list, only from what the dealership gives us. What it does not know, a salesperson answers.
- Qualifies the buyerWhich car they want or saw listed, how they plan to pay (cash, financing or a trade-in) and when they can come in.
- Takes the visit requestA visit or test drive request goes to the salesperson, who confirms it with the buyer.
- Hands off with a summaryName, car, payment plan, trade-in and the day they want, so the salesperson starts where the conversation stopped.
Every product, built for a car dealer.
One partner for the messages, the phone and the office work. Each piece is built to your process and your wording, runs on your dealership’s accounts, and we keep it running.
WhatsApp and text assistant
Answers buyers from your information, qualifies them and takes visit and test drive requests, at any hour.
WhatsApp assistantsWebsite chat
The same assistant on your website: it answers, qualifies and hands the buyer to a salesperson with a summary.
Website chatbotsPhone assistant
Answers the calls nobody picks up, takes the car, the name and the number, and texts it to a salesperson.
Inbound voice agentsCalls back new leads
A buyer who sends a listing enquiry is called back to confirm what they want, then passed to a salesperson.
Inbound voice agentsThe inbox that sorts itself
Listing-site leads, lender emails and customer questions sorted as they arrive and routed to the right person.
Support inbox automationPaperwork read and filled in
Credit applications, IDs and title papers read, the details lifted into a draft for your team to check.
Document processingReports that write themselves
A weekly view of enquiries, visit requests and buyers still waiting on a salesperson, from your own records.
Automated reportingThe assistant that answers from your documents
Salespeople ask about a car’s history, a store policy or a lender’s rules and get the answer with its source.
Business operating systemSystems that talk to each other
Listing sites, your CRM or DMS and WhatsApp connected where they allow access, so every lead has an owner.
CRM and tool integrationsOne place for everything
A simple tool for what your system does not track, such as reconditioning steps or follow-ups by salesperson.
Internal toolsBuyer portal
Buyers send documents and see what is still pending on their purchase without calling the lot.
Customer portals
See a fictional example, step by step
One illustrative application. A fictional dealer: the buyer asks about a car, requests a test drive and asks about financing, which goes to a salesperson.
Thursday, September 17
Salespeople sell. It never talks a deal.
It never confirms a car is available, never states a price the dealership has not published or given us in writing, and never gives payments, rates, down payments, credit decisions or a trade-in value. Those go to a salesperson. When a salesperson replies, the assistant steps back from that conversation.
Let’s talk about your project.
Let’s understand where work repeats and design a workflow that helps your team.
Bring an example of the task, the tools you use and what you would like to improve.
Let’s discuss your projectWe discuss the result you need and define the next step.
Rather not book a time?
Leave an email or WhatsApp number and I answer you myself. It is optional and it books nothing.